Shipping Policy

Q: What if I am not satisfied with my purchase?

At Trend96, we strive for 100% customer satisfaction. Are you not satisfied with your purchase for any reason? Then you have the right to return the product within 14 days and receive a full refund. Simply contact our customer service – we will be happy to assist you step-by-step with the return process.

Q: Will my order be shipped for free?

Yes! At Trend96 , shipping is free for orders over €75 . For orders below this amount, shipping costs will be calculated at checkout. Do you have any questions? Feel free to contact us at contact@trend96.com .

SHIPPING POLICY – TREND96

1. Shipping Costs

Shipping costs are borne by the customer and will be displayed during checkout.

2. Delivery Time

The average delivery time is a maximum of 10 business days.

Delivery takes place within the Netherlands and Belgium.

3. Shipping Method

Orders are shipped via reliable carriers such as PostNL or DHL.

After shipping, you will receive a Track & Trace code by email.

4. Processing Time

Orders are usually processed within 1-3 business days after payment.

Orders placed on weekends or holidays may take longer.

5. Delays

Delivery times are indicative and may vary due to external factors such as peak periods or carriers.

6. Responsibility

Once an order has been shipped, the responsibility for transportation lies with the carrier.

7. Contact

For questions about shipping, please contact us at contact@trend96.com.

Free Shipping

Free shipping on orders over €75

Customer service

Our customer service can be reached via contact@trend96.com.

100% Satisfaction Guarantee

We offer a 14-day money-back guarantee if you are not satisfied.

Secure payment

We only use official payment methods.

FAQ

What if I am not satisfied with my purchase?

At Trend96, we strive for 100% customer satisfaction.
Are you not satisfied with your purchase for any reason? Then you have the right to return the product within 14 days and receive a full refund. Simply contact our customer service – we will be happy to assist you step-by-step with the return process.

How can I contact Trend96?

You can contact us using the contact form on our website. Additionally, you can reach us by email at contact@trend96.com. We aim to answer all inquiries within 24 hours.

Will my order be shipped for free?

Yes! At Trend96, shipping is free for orders over €75. For orders below this amount, shipping costs will be calculated at checkout. Do you have any questions? Feel free to contact us at contact@trend96.com.

Our customer service is available from Monday to Friday, from 08:00 to 20:30.Average response time: 24 hours